Platform terms.

ArkIndMarket (Ark Industrial Market) is operated by Ark Industrial Technology Co., Ltd., registered address: Wanyang Maker City, Langxia Subdistrict, Yuyao City, Zhejiang Province, China. Contact: info@arkindmarket.com. These terms cover the public website and buyer, supplier and administrator workspaces. The marketplace is intended for lawful business-to-business industrial sourcing. You must be an adult with legal capacity and, when acting for a business, have authority to represent it. Mandatory rights under applicable law are not excluded by these terms.

Use accurate registration details and protect your sign-in credentials. Keep your contact information current and report suspected unauthorized access promptly. A supplier account may operate only one company legal entity. Authorized employee accounts belong to that same company and must use their own permissions; they do not create permission to operate another company. Buyers are responsible for ensuring that their team members are authorized to submit requirements, quotations or orders on their behalf. Do not transfer accounts or impersonate another person or company.

We provide discovery, publishing, inquiry, quotation, ordering, messaging, support and moderation tools. Suppliers are responsible for the goods and services they offer, their descriptions, authority to sell, delivery commitments and agreements with buyers. A company verification label describes our review of submitted company information; it is not a certification of every product, a guarantee of capacity or quality, or a promise that a transaction is risk-free. We retain our own obligations under applicable law, including duties concerning unlawful content, complaints and platform operation.

Product-specific inquiries stay linked to their product and supplier. Public sourcing requests are a separate matching service. Choose recipients and review the sharing scope before submitting; when you authorize platform matching, authorized staff may review your request and distribute it to suitable suppliers within that scope, including newly qualified suppliers. An unmatched request is not an automatic permission to publish personal contact details openly. We do not guarantee a match, a reply, a quotation or a completed sale. Use only necessary business information in messages and attachments and obtain authority before sharing another person’s information or confidential drawings.

You retain your rights in content you submit. You grant us the non-exclusive rights necessary to host, process, display and distribute it to the audiences you select, operate the service and fulfill legal obligations; this does not make private materials public. Upload only content you own or may lawfully use. Do not submit unlawful, infringing, deceptive, malicious or spam content, fake certifications, fabricated reviews or misleading advertisements. Product comments must be relevant plain-text feedback and are subject to moderation; do not insert links, contact details, HTML or Markdown. Report suspected infringement with the content location, your rights or authorization and supporting facts; we may request clarification, restrict content and give affected parties an opportunity to respond as applicable.

AI tools and internet-based market reports are optional. Suppliers select their supported provider connection and are responsible for its charges and account terms. SEO assistance may send current product draft content to the chosen provider; global market research uses the authorized published company and product snapshot and a configured search service. Check the disclosure shown for the feature before proceeding. AI output may be inaccurate, incomplete or outdated, must be reviewed before use and is not legal, customs, investment or guaranteed-sales advice. Do not upload confidential third-party materials without authorization. Third-party services have their own terms and privacy practices.

We may request verification, reject or remove content, limit features, suspend a company and its linked employee access, or close an account when supported by evidence of illegality, fraud, security threats, repeated policy violations or other grounds permitted by law. Urgent protective action may precede notice where necessary. Where lawful and safe, we will explain the reason and provide a way to correct information or appeal through workspace support or the contact email. Measures should be proportionate to the issue. Suspension does not erase outstanding obligations, and necessary records may remain available to authorized parties for resolution, security or legal retention.

The Privacy Policy, Cookie Policy and Supplier Participation Policy explain related handling and participation rules. Material changes to these terms will be made available with an effective date and notice as required by applicable law; changes do not retroactively remove accrued mandatory rights. If you disagree with future terms, stop starting new activity and contact support about closure and existing obligations. Necessary security, transaction, dispute and legal records may remain after access ends.