A new horizon for Chinese industry.中国商家入驻

PRACTICAL GUIDANCE

How can we help?

Find guidance for sourcing, selling and managing your account.

01

For buyers

Explore products without signing in. Create and verify an account to send product inquiries, save products, receive quotations, place online orders and communicate with suppliers.

02

For suppliers

Start with an account and a company application. Your workspace shows verification requirements, submitted products, inquiries, quotations, orders and conversations. New online orders include the product details and open a buyer conversation.

03

Ordering and payment

Online ordering sends your order details directly to the supplier and opens the communication center. Confirm final specifications, freight, delivery and payment arrangements there. Online payment collection is currently unavailable, and submitting an order does not mean it has been paid. ArkIndMarket does not confirm or protect off-platform payments.

04

Need more help?

Send us a message through the contact page or create a support request from your workspace.